What happens if two appointments need the same room or equipment?

They never coexist. Before an appointment is confirmed we check the specialist's availability, the room's and the required equipment's at the same time. If any of the three is taken, that slot isn't offered.

Can my patients book without calling?

Yes, in two ways: from their 24/7 portal or by messaging the AI agent on WhatsApp. Both routes respect exactly the same real availability.

How does the waitlist work?

If there's no slot, the patient joins in the same flow. When someone cancels and a slot frees up, the notice goes out automatically, without anyone on the team calling people one by one.

What happens if a specialist changes their schedule or goes on holiday?

We detect the appointments that fall outside the new schedule and automatically create a follow-up action to move them, instead of quietly leaving them in a slot that no longer exists.

Can I configure short, high-volume appointments?

Yes. Duration is defined per specialty or service, so you can have hour-long consultations and ten-minute sample collections in the same center.

Do I need the WhatsApp Business API or to register anything with Meta?

No. It's linked by scanning a QR code once, like a regular WhatsApp. No paperwork with Meta, no business verification and no waiting.

How is it different from an automatic reminder?

A reminder only notifies. The agent resolves: it books a new appointment, cancels it, reschedules it and confirms attendance inside the same conversation, without anyone on your team stepping in.

How does it know the person writing really is that patient?

By the real WhatsApp number the message comes from, never by what someone types in the chat. That way nobody can cancel or move someone else's appointment by claiming to be them.

Can it promise a same-day appointment?

No, and that's deliberate. The earliest date it offers is tomorrow, so there's always real room to confirm attendance and your team never runs into a surprise appointment half an hour out.

What if the patient writes something the agent doesn't understand?

The conversation is logged and your team can pick it up from the panel. The agent doesn't invent an answer or confirm an appointment it couldn't validate against real availability.

Is it included in my plan?

It's included in the Pro and Business plans. On the Essential plan it's an add-on at 29 USD per month, and you can remove it whenever you want.

Can I store photos or documents in the history?

Yes. You can create an "Image capture" entry with a title, a description and up to 10 attachments (photos or PDFs, 5 MB max each), visible and downloadable from the file.

How do I share a report with the patient or another professional?

You generate the report and share it through a link. That link is revoked in one click whenever you want, without deleting the report, so no PDF keeps circulating on WhatsApp forever.

Are allergies visible before treating someone?

Yes. The file's tags (VIP, allergies, preferences, health insurance) are visible the moment you open the patient, not hidden in a tab you have to go looking for.

Does the history survive if the patient changes specialist?

Yes. The history belongs to the person, not to the professional who treated them. Whoever sees them next sees everything that came before.

Does it work if I'm on my own or there are just two of us?

Yes. The Essential plan covers up to 3 professionals and doesn't force you to configure rooms or equipment if you don't need them.

Does each specialist get their own access?

Yes, with their own account and role. They manage their schedule, shifts and exceptions without depending on the front desk to change it for them.

Can I limit what each team member sees?

Yes, through the administrator, front desk and specialist roles. Each one gets what they need to work and nothing more.

Does it track supply stock?

Yes, with a minimum per supply. When it gets close to that minimum the alert fires, so a shortage doesn't show up in the middle of a consultation.

Does Bookeando Pro issue my invoices?

No, and that's on purpose: we don't ask you to replace the billing software you already use. Every completed appointment generates a billable event that we send to your provider, so nobody has to copy anything by hand.

Which providers does it integrate with?

Holded, Alegra, Stripe, QuickBooks and Xero, available from the Business plan.

What reports can I pull?

Attendance, no-shows, cancellations, occupancy by specialist and by room, and revenue by specialty and by specialist. All exportable to CSV for your accountant.

You do, 100%. You can export patients, appointments and reports at any time, including after cancelling. We don't sell or share your patients' data with third parties, and we don't use it to train models.

Does it comply with my country's data protection rules?

Bookeando Pro is operated from the United States and we work with centers in the United States, the European Union and Latin America. If your center needs a data processing agreement (DPA) or a BAA in order to sign up, write to us and we'll go through it with you before you commit to anything.

Who can see or change an appointment?

Only whoever holds a role that allows it, and it's always logged. Every appointment records who created it, who changed it, who cancelled it and when.

Can a record be deleted by mistake?

No. Records with associated history, such as appointments and reports, are archived rather than deleted, so one wrong click can't destroy a patient's history.

Do I need a credit card to try it?

Not for the demo. A card is only needed when you decide to activate a subscription.

Can I change plans later?

Yes, at any time from your panel. The change is prorated automatically on your next invoice.

Is there a minimum commitment?

No. Cancel whenever you want and take your exported data with you.

What if I grow past the professionals in my plan?

You move up to the next plan without losing anything you've already loaded. If you pass 25 professionals or run several centers, the Chain / Enterprise plan groups them under a single invoice with a volume discount.

Can I manage several locations from one account?

Today each center runs in its own independent account. For chains, the Chain / Enterprise plan groups all those accounts under a single invoice and a dedicated manager.

New

Automatically confirm that your patients are coming to their appointments. Over WhatsApp + AI.

Clinics, aesthetic centers, labs, physios and any center that runs on appointments

Your center coordinates itself.
Your team gets back to caring for people.

Bookeando Pro brings your schedule, specialists, rooms, equipment and patient files into one real-time panel. And when your front desk closes, an AI agent keeps booking appointments over WhatsApp.

Book a free demo See how it works

30-minute guided demo. No credit card.

Today's schedule

Vitalis Center

Live

09:30

María Fernández

Dr. Ortiz

10:15

Carlos Núñez

Peña, RN

11:00

Ana Belén Ruiz

Dr. Ortiz

3 / 4 rooms

available

No gaps in your schedule

The actual app

The panel your team opens every morning

Today's appointments, how full each specialist is and what's still to be collected, on the same screen. This is a real screenshot of the product, not an illustration.

app.bookeando.pro

Bookeando Pro main dashboard with today's schedule and real-time statistics

Scheduling and booking

Do you confirm an appointment looking only at the specialist's calendar?

An appointment needs three resources free at the same time: the professional, the room where they work and the equipment it will use. Check each resource separately and sooner or later two appointments land in the same room, leaving someone waiting.

How we solve it

Before confirming, we cross-check the specialist's schedule, the room and the required equipment at once, including holidays and one-off exceptions
Day, week and month calendar views, with one column per specialist
24/7 self-booking portal: patients book, cancel and reschedule on their own, against the center's real availability
A waitlist that notifies people the moment a slot opens, so nobody has to call them one by one
Per-appointment confirmation codes, patient check-in and configurable auto-cancellation for appointments nobody confirms
If a specialist's schedule changes, we detect the affected appointments and create the follow-up action to move them

Dr. Ortiz

Room 2

Ultrasound

app.bookeando.pro/appointments

Daily calendar view with one column per specialist and several appointments in Bookeando Pro

Patients and clinical file

Does your patient's file live in three places, with none of them at hand when you need it?

Allergies on a paper note, history in the memory of whoever treated them last time, reports scattered across email and WhatsApp. When the patient comes back, someone has to rebuild their story from scratch.

How we solve it

One file per person, with the full appointment history no matter which specialist saw them each time
Tags visible before you treat, not after: VIP, allergies, preferences and health insurance
Clinical timeline with consultations, treatments, next actions and image-capture entries
Up to 10 files per entry, before-and-after photos or PDFs, stored inside the history instead of on someone's phone
Clinical reports generated in seconds and shared through a link you revoke in one click, never a loose PDF over WhatsApp
Instant search by name, email or phone, and a new client registered in seconds

app.bookeando.pro/clients/file

Patient file with tags, allergies and appointment history in Bookeando Pro

app.bookeando.pro/clients

Client list with VIP tags and status in Bookeando Pro

AI agent · WhatsApp

Your front desk closes at 6pm. Your patients don't.

A good share of appointment requests arrive at night, on weekends, or while the front desk is busy with someone else. Every one that gets lost is a patient trying the competition.

Most scheduling tools let you send a reminder. Here the patient books, cancels and reschedules the whole appointment inside the conversation.

Books new appointments

Offers real times based on the specialist's availability, never a slot that no longer exists.

Confirms attendance

Sends the reminder and releases the slot if nobody confirms in time.

Cancels and reschedules

The patient handles it alone, without calling or waiting for the front desk to open.

Recognizes the patient

Identifies or creates their file automatically from their number.

Verified by the real WhatsApp number behind each conversation, never by what someone types in the chat, so nobody can touch another person's appointment.
It's linked by scanning a QR code once, like a regular WhatsApp. No WhatsApp Business API and no paperwork with Meta.
It never promises a same-day appointment it can't keep: the earliest date it offers is tomorrow, leaving real room to confirm.

IA

Bookeando Pro

online

Hi, I'd like an appointment with dermatology

Hi Valentina! I have room with Dr. Ortiz tomorrow at 10:00 or 11:30. Which works better?

10:00 is perfect

Done ✅ Your appointment is confirmed for tomorrow at 10:00 with Dr. Ortiz. I'll message you beforehand to confirm.

Type a message

Team, rooms and resources

Is your schedule in one app, your team in a WhatsApp group and your supplies in a spreadsheet?

Everything that keeps your center running, spread across tools that don't talk to each other. When something breaks, nobody finds out until the patient is already in the waiting room.

How we solve it

Every specialist signs in with their own account and manages their schedule, shifts and exceptions without going through the front desk
Role-based permissions: administrator, front desk and specialist
Rooms and cabins with live status: free, occupied or being cleaned
Medical equipment is booked like any other resource, the same way a room is
Supply tracking with a minimum stock alert that fires before you run out, not mid-consultation
Vacations, holidays and absences show up in the schedule without anyone having to remember them

The Pro and Business plans include a dedicated support specialist for the initial setup and day-to-day questions, not a generic ticket queue.

Schedule

Staff

Rooms

Equipment

Supplies

One panel, in real time

app.bookeando.pro/rooms

Room list with location, status and live occupancy (occupied or needs cleaning) in Bookeando Pro

Numbers and billing

Do you know which specialist fills their schedule and which one has gaps?

Without those numbers, extending hours, opening another room or hiring someone is a bet. Bookeando Pro works them out on its own from the appointments you already have, and leaves them ready to export.

How we solve it

Real-time panel with today's pulse: appointments, occupancy and no-shows
Attendance, no-show and cancellation rates by specialist and by room
Revenue by specialty and by specialist, so you can see where the money actually comes from
Full CSV export, ready for your accountant
Every completed appointment generates a billable event automatically, so nobody copies prices by hand again

app.bookeando.pro/reports

Sales report by specialty and by specialist in Bookeando Pro

Security and data ownership

Your patients trust you with health data. Protecting it isn't an optional feature.

We're not asking you to trust a promise. Every login has a role, every change to an appointment is logged with a name and a timestamp, and everything that goes into Bookeando Pro leaves with you the day you decide to go.

How we solve it

Role-based access: administrator, front desk and specialist, each seeing only what they need
Email 2FA for the whole staff, not just for the administrator
An audit trail on every appointment: who created it, who changed it, who cancelled it and when
Records with associated history are archived instead of deleted, so nobody destroys a patient's file with one wrong click
Signing out actually revokes the session on the server, not just in the browser
Your data is 100% yours: export patients, appointments and reports whenever you want, including after you cancel

We work with centers in the United States, the European Union and Latin America. If yours needs a data processing agreement (DPA) or a BAA in order to operate, write to us and we'll go through it with you before you sign anything.

Change audit trailComplete

Export your dataNo strings

Commercial use of your dataNone

Billing

We don't replace your billing software. We take the manual work out of it.

Switching billing software is a project nobody wants. Bookeando Pro connects to the one you already use and sends it every completed appointment as a billable event.

Appointment completed

Billable event

Your billing software

Integrations available from the Business plan

QuickBooksStripeXero

No double entry

Nobody on your team copies prices or appointments into the billing software by hand again.

Encrypted credentials

The connection to your provider is stored encrypted, never in plain text.

Sent in the background

Every event is queued and sent asynchronously, without slowing down check-in or the schedule.

One product, four vocabularies

The panel speaks your center's language

The terminology changes on its own depending on the business type. Your team reads what it expects to read, with nothing to configure and no adapting to software built for another sector.

Medical clinic

Patient · Specialist · Clinical record

Aesthetic center

Client · Professional · Client file

Laboratory

Patient · Technician · Results

General center

Client · Professional · Service

The full list

Everything it includes, no fine print

This is what Bookeando Pro does today. Nothing on this list is "in development": if it's here, it works from day one.

Scheduling and booking

Real availability cross-checking specialist, room and equipment
Day, week and month calendar views
Duration configurable per specialty or service
Unique confirmation codes per appointment
Patient check-in and no-show marking
Configurable auto-cancellation of unconfirmed appointments
Waitlist with automatic notice when a slot frees up
24/7 self-booking portal for patients or clients
Automatic detection of affected appointments when a schedule changes

Team and resources

Roles: administrator, front desk and specialist
A dedicated account for each specialist
Individual schedules with multiple shifts and exceptions
Vacations, holidays and absences reflected in the schedule
Rooms and cabins with live status: free, occupied, being cleaned
Medical equipment as a bookable resource
Supply tracking with minimum stock alerts

Patients and CRM

File with the full appointment history
Custom tags: VIP, allergies, preferences, health insurance
Clinical timeline with consultations, treatments and next actions
Image-capture entries with up to 10 attachments each
Clinical reports shareable through a revocable link
Instant search by name, email or phone
Terms and conditions acceptance

Communication

WhatsApp AI agent that books, cancels and reschedules
Day-before reminder with one-message confirmation
Email reminders for confirmation, changes and cancellations
Automatic notice to the waitlist when a slot opens
QR-code linking, no WhatsApp Business API required

Reports and billing

Real-time panel with today's pulse
Attendance, no-show and cancellation rates
Revenue by specialty and by specialist
Occupancy by specialist and by room
Full CSV export
Integration with Holded, Alegra, Stripe, QuickBooks and Xero

Security and data

Email 2FA for the whole staff
Roles with permissions by function
Audit trail on every change to an appointment
Real session revocation on sign-out
Archiving instead of deletion for records with history
Full export of your data, including after cancelling

Pricing

A plan for every size of center

Scale with how many professionals work at your center. No forced contracts and no lock-in: cancel whenever you want and take your data with you.

Included in every plan

Data migration included
Guided demo and help with the initial setup
No lock-in: cancel whenever you want
Your data exportable at any time
Continuous improvements and new features

Essential

For a center starting to get its schedule in order

$33USD / month

Billed annually

Up to 3 professionals

Real-time multi-specialist scheduling
Room, equipment and supply management
Patient file with history and reports
24/7 self-booking portal
Email reminders
WhatsApp AI agent (add-on, +$29/mo)

Choose plan

Most chosen

Pro

For centers that want to stop losing appointments

$74USD / month

Billed annually

Up to 10 professionals

Everything in Essential
WhatsApp AI agent included
Waitlist with automatic notice
Auto-cancellation of unconfirmed appointments
Exportable CSV reports
Dedicated support specialist

Choose plan

Business

For higher-volume operations that need reporting

$149USD / month

Billed annually

Up to 25 professionals

Everything in Pro
Clinical reports shareable by link
Billing integration (Holded, Alegra, Stripe, QuickBooks, Xero)
Advanced roles and full audit trail
Priority support

Choose plan

Chain / Enterprise

Several centers under a single account, with volume discounts and a dedicated manager

Talk to sales

Frequently asked questions

Everything you want to know before deciding

And if yours is missing, write to us: we'd rather answer it now than after you've signed up.

A guided 30-minute video call. We show you Bookeando Pro using your center's actual case: your specialties, your rooms and the way you schedule. No credit card is needed for the demo.

No. If your team can use a calendar and WhatsApp, it can use Bookeando Pro. We do the initial setup with you rather than leaving you alone in front of an empty panel.

Yes, data migration is included in every plan. Send us the export from your current system (patients, appointments, services) and we load it for you before you start.

A small center can be operating the same day. What usually sets the pace is loading each specialist's real schedule and deciding which rooms and equipment take part in the availability cross-check.

Yes. The panel runs on desktop, tablet and mobile from the browser, with nothing to install. Specialists usually check their schedule on the phone and work the patient file on a computer.

Your center coordinates itself.Your team gets back to caring for people.

The panel your team opens every morning

Do you confirm an appointment looking only at the specialist's calendar?

Does your patient's file live in three places, with none of them at hand when you need it?

Your front desk closes at 6pm. Your patients don't.

Is your schedule in one app, your team in a WhatsApp group and your supplies in a spreadsheet?

Do you know which specialist fills their schedule and which one has gaps?

Your patients trust you with health data. Protecting it isn't an optional feature.

We don't replace your billing software. We take the manual work out of it.

The panel speaks your center's language

Everything it includes, no fine print

Scheduling and booking

Team and resources

Patients and CRM

Communication

Reports and billing

Security and data

A plan for every size of center

Essential

Pro

Business

Everything you want to know before deciding

Shall we see it running with your center?

The panel your team opens every morning

Do you confirm an appointment looking only at the specialist's calendar?

Does your patient's file live in three places, with none of them at hand when you need it?

Your front desk closes at 6pm. Your patients don't.

Is your schedule in one app, your team in a WhatsApp group and your supplies in a spreadsheet?

Do you know which specialist fills their schedule and which one has gaps?

Your patients trust you with health data. Protecting it isn't an optional feature.

We don't replace your billing software. We take the manual work out of it.

The panel speaks your center's language

Everything it includes, no fine print

Scheduling and booking

Team and resources

Patients and CRM

Communication

Reports and billing

Security and data

A plan for every size of center

Essential

Pro

Business

Everything you want to know before deciding

Shall we see it running with your center?

Your center coordinates itself.
Your team gets back to caring for people.